The retail industry often grapples with workplace safety challenges, with on-the-job injuries leading to significant worker’s compensation claims. For one Nevada-based retailer with over 13 locations, this issue was becoming all too real. With an average of 124 claims annually and a total claim cost of $423,776, the company experienced soaring insurance expenses and a decline in productivity due to workplace injuries. Moreover, the escalating number of claims strained the relationship between the employer and employees, leading to a culture of distrust.
The company turned to On Site Medical to implement an on-site clinic with a full-time registered nurse to provide immediate first-aid care for workplace injuries that occurred. Furthermore, the clinic was designed to facilitate careful conversations with injured workers as a way to drive more positive outcomes. This proactive approach aimed to provide prompt treatment, make employees feel better cared for, reduce the risk of unnecessary claims and facilitate a faster return to work for employees.
Results
The impact of the on-site clinic was remarkable. In the first year alone, the number of worker’s compensation claims plummeted by 70%, with total claims costs falling to $155,983 (an annual savings of almost $275k). By the third year of the On Site Medical partnership, the number of claims during the nurse’s duty hours dropped to zero, showcasing an extraordinary achievement in reducing the impact of workplace injuries.
Despite an initial investment of $120,000 per year to establish and maintain the on-site clinic, the company experienced substantial savings in worker’s compensation costs. Over the three-year period, the total investment amounted to $360,000. However, the reduction in claims costs was staggering, totaling $1,037,339 over the same period.
This impressive ROI of approximately 188.15% underscores the value of the on-site clinic and its staff. Through proactive care, support, and injury prevention strategies, the company not only mitigated the financial burden of worker’s compensation claims, but also fostered a culture of safety and trust within the organization.
Contact us today to learn more about how to leverage On Site Medical clinics and approaches to drive results for your business.